![]() Creating a sense of community is essential to retaining your team members. Additionally, after the pandemic shutdown, many more employees chose not to return to work at all. Employees are leaving in what is being referred to as the Great Resignation. Turnover is a real issue facing most businesses today. Modern Call Center Layouts to Build Team Work If some employees are working from home part-time, hot-desking or multiple employees sharing a workspace throughout the week is still a possibility. The screens, desks, and chairs are made of non-porous materials that support a hybrid work model. These curved modern call center workstations include surfaces that are easily cleanable and sanitized. ![]() Introducing modern call center cubicles into your office can help welcome your employees back in safety. But more importantly, employees are safe and protected promoting a healthy work environment. Privacy screens reduce sound so employees can be more efficient and focused on maximizing customer service. Gone are the days of rows upon rows of agents practically touching elbows. To promote employee safety returning to work post-COVID, configurations must change. Curved Call Center Designs to Put Employee Saftey First ![]() To create the optimal workspace to support business performance goals, we have found modern and curved call center designs to implement today. But more importantly, the space agents work in needs to change and adapt to support these new and expanded roles. Some of these changes are a result of the pandemic, but most of these changes are due to increased responsibilities that require increased problem solving and more interactions with supervisors and other team members. The job description and day-to-day function of the modern call center customer service agent has changed. ![]()
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